Matrons / Patrons

Organization Overview

Alight Rwanda, formerly known as the American Refugee Committee, has been a key player in delivering impactful humanitarian programs since 1994. Operating in all six refugee camps in Rwanda, Alight provides integrated services in protection, health, livelihoods, and community development. The organization has pioneered initiatives like the SASA! methodology to promote gender equality, reduce GBV, and empower vulnerable populations. By fostering resilience and innovation, Alight Rwanda continues to make meaningful and sustainable contributions to refugee and host communities.

Primary Purpose

Provide day-to-day supervision, care, and safeguarding of refugees in ETM, ensuring a safe, dignified, and protective environment.

Key Responsibilities

• Residential Care and Supervision: Oversee daily routines and living conditions; ensure safety, hygiene, and dignity of residents
• Protection and Safeguarding: Identify and report protection risks; ensure adherence to PSEA and safeguarding standards
• Support to Child Protection & GBV: Support identification and referral of vulnerable individuals; provide basic psychosocial support
• Monitoring and Reporting: Conduct regular checks; report incidents and maintain records
• Resident Engagement: Promote peaceful coexistence and participation
• Coordination: Work with protection, health, and ETM teams
• Accountability: Support feedback and complaint mechanisms

Qualifications

• Diploma or secondary education
• 2–3 years relevant experience
• Knowledge of child protection, GBV, and safeguarding

Core Competencies

• Communication and interpersonal skills
• Integrity and professionalism
• Teamwork

Languages

• English and Kinyarwanda (required)
• Other languages (asset)

Working Conditions

• Based in ETM Gashora
• Shift work required

Safeguarding Commitment

Alight has zero tolerance for sexual exploitation and abuse (SEA). All staff must adhere to safeguarding policies and demonstrate a strong commitment to child protection and safe working practices.