Food & Beverage Manager

About the Role

Join Epic Hotel & Suites, aligned with the spirit of Mantis and the global strength of Accor, as a Food & Beverage Manager. At our property in Nyagatare District, Rwanda, you will be the driving force behind guest experiences across all dining, bar, and conferencing operations. As a Heartist®, you are not just managing operations—you are curating experiences, leading with passion, and bringing our brand to life through every guest interaction.

Location: Mantis Epic Hotel & Suites, Nyagatare District, Rwanda

Reporting to: General Manager

Your Purpose

You will lead with heart and precision, ensuring operational excellence, strong financial performance, and a culture where both guests and team members thrive. We are seeking a dynamic, service-driven, and commercially focused professional to lead and elevate our dining and conference experiences.

Key Responsibilities

• Lead, inspire, and develop the Food & Beverage team, fostering a culture of passion, accountability, and service excellence
• Oversee all F&B operations, including restaurant, bar, banqueting, and conferencing, ensuring seamless and memorable guest experiences
• Drive revenue growth and profitability through strategic planning, upselling initiatives, and cost control measures
• Manage budgets, forecasts, stock control, and cost of sales to achieve financial targets
• Champion a guest-centric culture, ensuring service standards consistently exceed expectations
• Collaborate closely with the Executive Chef to deliver innovative, relevant, and high-quality food and beverage offerings
• Oversee workforce planning, including rostering, productivity, and team performance management
• Ensure full compliance with HACCP standards, health & safety regulations, and Accor operational guidelines
• Play an active role in sales, marketing, and promotional initiatives to position the hotel as a preferred destination