Officer Hardware

About the Organization

ABAHIZI SACCO NGOMA (ASN) is the Head Office of all Umurenge SACCOs in Ngoma District. ASN is duly registered under RCA certificate no. RGDG013327 and licensed by the National Bank of Rwanda (BNR).

Position Overview

We are seeking a qualified, motivated, and experienced Hardware Officer to join our team. This role operates under the supervision and guidance of the IT Operator.

Key Duties and Responsibilities

• Complete assigned work diligently and on time, delivering quality results
• Comply with employer instructions and organizational policies
• Manage and maintain all equipment assigned for work purposes
• Maintain attendance and respect working days and hours
• Maintain confidentiality of work-related information
• Follow principles and codes of conduct governing cooperative business activities
• Provide first-line support for all computer and related hardware components for staff at headquarters, branches, and outlets
• Respond promptly to service issues and technical requests
• Review vendor contracts and coordinate IT hardware purchases
• Ensure proper maintenance of computers, peripherals, printers, and other hardware equipment
• Stay current with relevant technology, equipment, and systems knowledge
• Perform additional duties as assigned by the Head of Operations or superior authority, consistent with applicable laws and regulations

Required Qualifications and Experience

• Bachelor's degree in IT/MIS
• Minimum one year of working experience in IT/Network field for MFIs or Banks
• Strong skills in installation and maintenance of computer and related hardware equipment
• Demonstrated integrity, positive attitude, and high commitment to quality work
• Willingness to travel to responsible branches and outlets as needed

Required Competencies

• Competence and technical proficiency
• High motivation and drive
• Helpfulness and collaborative approach