Senior Data Analytics Officer

About the Role

Bayport Financial Services Uganda Limited is hiring a Senior Data Analytics Officer to support the organization by analyzing data and generating actionable insights across Credit, Collections, and Sales functions. This role represents an excellent career development opportunity and plays a critical role in decision support, operational efficiency, risk reduction, and incentive accuracy.

Key Responsibilities

Credit & Collections Analytics

• Develop and present monthly reports including Credit Pack, Provisioning Matrix, Risk Appetite, and NPL analysis
• Analyze arrears trends by employer, platform (PCA vs HCM), payroll status, and vintage
• Monitor performance across risk categories (Performing 1-2, Performing 3-4, NPL) and trigger-based transitions
• Track impairment drivers (e.g., off-payroll, abscondment, validation) and support audit readiness
• Integrate forensic and legal follow-up data into monthly collections dashboards
• Track recovery efforts by division and client-level response status
• Contribute to quarterly board pack input
• Manage the retail lending portfolio by analyzing performance of existing portfolio to recommend actionable strategies for improving credit performance and operational processes to increase profitability
• Produce useful insights and information from various sources to track and monitor portfolio performance against business targets
• Identify champion/challenger strategies and product tests; propose and execute initiatives

Employment Details

• Position Type: Full-time
• Location: Plot 4, Trust Towers, Kyadondo Road, Kampala, Uganda
• Salary: UGX per month

Required Skills & Experience

• Data analytics and reporting
• Financial services experience
• Risk analysis and portfolio management
• Collections and credit operations knowledge
• Sales performance evaluation
• Commission processing and incentive management

Relevant Fields

• Financial Services
• Computer & IT
• Business Operations
• Accounting & Finance
• Management