Manager, Talent and Career Management at MTN

Position Details

• Vacancy Reference: MTNGH-HR(TCM)-006-26
• Level: Level 3
• Function: Human Resources
• Department: Organisational Effectiveness & Performance
• Location: Accra, Ghana
• Reports to: Senior Manager, Learning and Talent Management
• Employment Type: Full-Time

Job Summary

Design, implement, and continuously improve talent and career management frameworks that ensure the organisation has a sustainable pipeline of capable, engaged, and future-ready talent aligned to business strategy.

Job Context

• Telecommunications, Technology and Platform business
• Multi-regulated environment with subsidiary businesses
• Environmental, social and governance priorities
• Multiple resourcing options including matrix, projectized, and evolving new ways of working
• Regionalization structure implications
• Localization as a key business and government objective
• Multinational environment with HR Group best practices
• Unionized workforce
• Performance-driven culture
• Diverse cultural environment
• Partnership-focused operations

Key Responsibilities

Talent, Performance, and Skills Development

• Design and implement talent development frameworks aligned to performance and capability needs
• Partner with Learning teams to deliver skills development, reskilling, and upskilling initiatives
• Coach and support line managers in identifying development needs and building employee capability
• Embed mentoring, coaching, and experiential learning approaches across the organisation
• Monitor effectiveness of development interventions and recommend continuous improvements
• Manage targeted development programs effectively, including Graduate programs and Diversity programs

Career Management and Planning

• Design and maintain clear career pathways and talent development standards