Medical receptionist position in GP practice

About the Role

Dr A Ramlal's GP practice in Elsies River is seeking a professional Medical Receptionist to join their team. This is a key position managing the front-of-house operations and patient interactions for a busy medical practice.

Key Responsibilities

• Manage the front reception area
• Answer and direct incoming calls professionally
• Schedule and confirm patient appointments
• Follow up with patients regarding appointments and care
• Process invoicing and receive payments
• Reply to and manage emails and communications from doctors and patients
• Maintain accurate and confidential patient files
• Assist with general office administration
• Support stock management activities

Requirements

• Grade 12 or equivalent qualification
• Proficiency with computer systems and Microsoft Office
• Proven experience in a similar medical receptionist or healthcare reception role
• Experience with Elixer or Med-e-Mass systems (advantageous)
• Excellent verbal and written communication skills
• Professional telephone manner
• Bilingual proficiency in English and Afrikaans
• Contactable professional references

Position Details

Location: Elsies River, Cape Town

Start Date: 1 June 2026